Shipping Policy

Shipping Policy — Kempen Creations, LLC

Effective Date: January 2, 2026

We aim to ship your order quickly and safely. Below is an overview of how we handle shipping.

1. Processing Time

Orders typically ship within 2–5 business days.
Processing times may be longer during holidays or high‑volume periods.

2. Shipping Methods & Rates

Shipping options and rates are displayed at checkout.
We currently ship within the United States.

3. Delivery Estimates

Delivery times depend on the carrier and shipping method selected. Once shipped, we cannot control carrier delays.

4. Tracking Information

A tracking number will be emailed to you once your order ships.

5. Incorrect Addresses

Please double‑check your shipping address.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

6. Lost or Stolen Packages

If a package is marked as delivered but cannot be found:

Check with neighbors or your local post office.
Contact us, and we will assist as much as possible, but we cannot guarantee replacements for packages confirmed as delivered.

7. Contact Us

For shipping questions:
Kempen Creations, LLC

3125 Loumos Court
Sturtevant, Wisconsin 53177
Email: blkempen@gmail.com